HotStreak Cookies Policy

At HotStreak Casino, we use cookies and similar tracking technologies to make your experience on our platform smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them across our desktop, mobile and app versions, and how you can control your preferences when you visit HotStreak Casino. We are operated by Grace Media (Gibraltar) Limited, licensed by the UK Gambling Commission under licence number 57869, and we take our responsibilities around data and transparency seriously.

What Are Cookies

Cookies are small text files that we place on your device when you visit our website. They allow us to remember your preferences, recognise you when you return, and understand how you interact with our games, promotions and sportsbook markets. Similar technologies, such as pixels, local storage and SDKs within our HotStreak app, work in the same way and are covered by this policy.

How We Use Cookies at HotStreak Casino

We rely on cookies for several purposes, ranging from keeping our site secure to helping us understand which features of HotStreak Casino our players enjoy most. Below we explain the main categories of cookies we use.

Essential Cookies

We use essential cookies to operate our core services. These cookies allow you to log in securely to your account, maintain your session while browsing slots, live tables or our sportsbook, and complete deposits and withdrawals. Without these cookies, your hotstreak casino login would not function correctly, and we would not be able to verify your identity or protect your account from unauthorised access. Essential cookies cannot be switched off through our cookie settings, as they are necessary for us to provide our services responsibly and in line with our licensing obligations.

Performance and Analytics Cookies

We use performance cookies to understand how players use HotStreak Casino, including which slots, live dealer tables or Build-A-Bet markets attract the most attention. This helps us improve loading times, fix technical issues, and refine our platform across desktop, mobile and our HotStreak app. Data collected through these cookies is aggregated and does not directly identify you.

Functionality Cookies

Functionality cookies allow us to remember your preferences, such as your preferred language, display settings or recently played games. These cookies also help us recognise returning players so that your hot streak login experience feels seamless every time you return to our platform.

Advertising and Targeting Cookies

We, together with select advertising partners, use targeting cookies to show you relevant promotions, such as our welcome bonus or Weekly Rewards Club offers, both on our site and on third-party platforms. These cookies also allow us to measure the effectiveness of our marketing campaigns, including those referencing hot streak promo code offers or seasonal free spins promotions. We do not use these cookies to target individuals who have self-excluded or opted out of marketing communications.

Cookies and Your HotStreak Casino Login

When you access your account, whether through our website, mobile browser or the HotStreak app, we use cookies to keep you securely signed in and to detect any unusual login activity. This supports our commitment to account security and helps us comply with our obligations under the UK Gambling Commission licence. If you use a VPN, please note that location verification cookies help us confirm that your access originates from Great Britain or another jurisdiction permitted under our Gibraltar licence; access from a restricted location may affect your ability to withdraw winnings.

Third-Party Cookies

Some cookies on HotStreak Casino are placed by trusted third parties, including payment providers such as PayPal and Trustly, game studios like Pragmatic Play and Relax Gaming, and analytics or marketing partners. These third parties may set their own cookies to enable secure payment processing, deliver live casino content, or measure how effective our sports betting and casino promotions are. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further detail.

Managing Your Cookie Preferences

You have control over most cookies used on our site. When you first visit HotStreak Casino, we present a cookie banner allowing you to accept or customise your preferences. You can also manage cookies through your browser settings, which typically allow you to block, delete or restrict cookies. Please be aware that disabling essential cookies may prevent you from logging in, placing bets, or accessing certain features of our sportsbook and casino games.

• We allow you to adjust your cookie settings at any time through our cookie preference centre.
• We allow you to delete cookies stored on your device via your browser or device settings.
• We allow you to opt out of targeted advertising cookies without affecting your ability to use essential account functions.
• We recommend reviewing your settings periodically, particularly after browser or app updates.

Cookies Across Our Sister Sites

As part of the Grace Media network, we may share certain non-sensitive cookie data across HotStreak casino sister sites to help us understand shared marketing performance and prevent duplicate account creation. If you use hot streak casino sister sites login credentials or access other Grace Media brands, similar cookie practices will generally apply, though each site maintains its own specific cookie settings and consent options.

Mobile App and Device-Based Tracking

When you use our HotStreak app, we may use mobile identifiers and local storage in place of traditional browser cookies to remember your settings, keep you logged in, and deliver relevant promotions. We apply the same principles of transparency and choice to app-based tracking as we do to cookies used on our website, and you can manage certain permissions directly through your device settings.

Retention of Cookie Data

We retain cookie-derived data only for as long as necessary to fulfil the purposes described in this policy. Session cookies are typically deleted once you close your browser, while persistent cookies may remain on your device for a longer period, depending on their function, until they expire or you delete them manually.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own practices. Where changes are significant, we will notify you through our website or via email. We encourage you to review this page periodically so that you remain informed about how we use cookies at HotStreak Casino.

Contact Us

If you have questions about this Cookies Policy or how we handle your data, you can reach our support team via live chat, available 24/7, or by emailing us at [email protected]. We are committed to addressing your concerns promptly and transparently.